1. Information we collect
Information you provide directly
We collect information you choose to send to us, including:
- Your full name.
- Your company or organisation.
- Your email address.
- The contents of your message.
- Any other information you include when contacting us.
This information is collected through the website contact form and through direct communications such as email.
Technical and usage information
When you visit the website, technical information may be processed automatically by our hosting and infrastructure providers. This may include:
- IP address.
- Browser type and version.
- Device type and operating system.
- Pages requested.
- Date and time of requests.
- Referring page or website.
- Error logs and security event logs.
We use this information to operate, secure, debug, and improve the website.
CMS and website content information
Our website uses a content management system for public website content. This generally does not require us to collect personal information from ordinary website visitors, but images, author details, team profiles, or similar website content may contain personal information about Methanox employees, founders, advisors, partners, or contributors.
Special category data
We do not intentionally collect special category data through the website, such as health information, biometric data, racial or ethnic origin, political opinions, religious beliefs, trade union membership, or sexual orientation.
Please do not include special category data in contact form messages unless we specifically ask for it.
2. How we collect information
We collect information:
- Directly from you when you submit a contact form or email us.
- Automatically when your browser or device connects to the website.
- From service providers that help us operate the website and manage enquiries.
- From public or business sources if you engage with Methanox in a commercial, partnership, investor, or supplier context.
3. How we use information
We use personal information for the following purposes:
- To respond to enquiries submitted through the website.
- To communicate with potential customers, partners, suppliers, investors, advisors, and other business contacts.
- To assess whether Methanox technology may be relevant to a fleet, vessel, project, or partnership opportunity.
- To operate, maintain, secure, and debug the website.
- To manage records of business communications.
- To protect against spam, abuse, security incidents, and misuse of the website.
- To comply with legal, regulatory, accounting, and corporate governance obligations.
- To establish, exercise, or defend legal claims.
We do not use contact form submissions for unrelated purposes without an appropriate lawful basis.
4. Legal basis for processing
Where UK GDPR or EU GDPR applies, we rely on one or more of the following legal bases:
- Legitimate interests: to operate the website, respond to business enquiries, maintain business relationships, secure our systems, and understand interest in Methanox technology.
- Contract or steps before contract: to discuss potential commercial, supplier, investor, partner, or pilot-project relationships.
- Legal obligation: to comply with laws, regulations, accounting duties, corporate governance requirements, or valid legal requests.
- Consent: where we ask for consent, such as for optional non-essential cookies, newsletters, or other processing that requires consent.
You may object to processing based on legitimate interests in certain circumstances. You may withdraw consent where processing is based on consent.
Methanox should document the specific lawful basis for each processing activity in an internal data map.
5. How we share information
We share personal information only where necessary for the purposes described in this policy.
Service providers
We may share information with service providers that support the website and business operations, including:
- Airtable, which stores contact form submissions.
- Cloudflare, which hosts and protects the website.
- Sanity, which provides website content management and media hosting.
- Professional advisers, such as lawyers, accountants, auditors, and consultants.
These providers may process personal information on our behalf or as independent controllers depending on the service and context.
Legal and compliance sharing
We may share information:
- If required by law, regulation, court order, or valid legal process.
- To protect Methanox, our users, or others from fraud, security threats, or harm.
- In connection with a corporate transaction, such as financing, merger, acquisition, restructuring, or sale of assets.
No sale of personal information
We do not sell personal information.
6. International transfers
Methanox is based in the United Kingdom. Some service providers may process information in other countries, including the United States or other jurisdictions where they or their subprocessors operate.
Where required, we use appropriate safeguards for international transfers, such as adequacy regulations, Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or other lawful transfer mechanisms.
7. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
Our current retention approach is:
- Contact form and enquiry records: kept while we manage the enquiry, potential relationship, or business record, then reviewed periodically.
- Business communications: kept while relevant to the relationship and for a reasonable period afterwards for legal, compliance, and recordkeeping purposes.
- Technical logs: kept only as long as needed for website operation, security, debugging, and incident investigation.
- Legal and compliance records: kept as required by law or as needed to establish, exercise, or defend legal claims.
8. Your rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information.
- Ask us to restrict how we use your information.
- Object to certain processing, including processing based on legitimate interests.
- Request a portable copy of your information.
- Withdraw consent where processing is based on consent.
- Opt out of direct marketing.
- Complain to a data protection authority.
To exercise your rights, contact us at patrick@methanox.com.
We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.
If you are in the UK, you can contact the Information Commissioner's Office. Website: https://ico.org.uk
9. Cookies and similar technologies
We use cookies and similar technologies on our website. Some cookies are necessary for the website to work. Others may help us understand how visitors use the website, improve performance, or support security.
For more information about the cookies we use, why we use them, and how you can manage your preferences, please see our separate Cookie Policy:
https://www.methanox.co.uk/cookie-policy
Where required by law, we will ask for your consent before using non-essential cookies or similar tracking technologies.
10. Security
We use reasonable technical and organisational measures to protect personal information. These may include:
- Use of reputable hosting and infrastructure providers.
- Access controls for business systems.
- Secure transmission where supported by the website and providers.
- Logging, monitoring, and error handling to detect operational and security issues.
- Limiting access to personal information to people and providers who need it.
No website or online service can be guaranteed to be completely secure. You should avoid sending highly sensitive information through the contact form.
11. Children's privacy
The website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact us at patrick@methanox.com, and we will take appropriate steps.
12. Third-party links
The website may link to third-party websites, platforms, or social media pages, including LinkedIn and X. We are not responsible for the privacy practices of third-party websites. You should review their privacy policies before providing information to them.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above.
If changes are material, we will take reasonable steps to notify affected people, such as by posting a prominent notice on the website or contacting people directly where appropriate.
14. Contact us
For questions about this Privacy Policy or to exercise privacy rights, contact:
Methanox Ltd
Harwell Campus
Didcot, Oxfordshire
OX11 0QR
United Kingdom
Email: patrick@methanox.com